To contact us regarding any issues with merchandise purchases, please email us at support@freshstore.co or contact us by post.

Please mail your queries to:

Lovejoy c/o FRESH, Fourth Floor, King William House, 13 Queen Square, Bristol, BS1 4NT

Our team is in the Office from 09:00 to 17:30 (GMT) Monday through Friday. We aim to respond to all emails within 48 business hours. If you have not heard from us within 48 business hours, please send us a second email. Do not send a reply to your first email as this bumps your query to the back of the queue.

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